Salesforce launched Agentforce Operations to rebuild back-office workflows for agents because processes built around human ...

Want to update Salesforce without the user interface? Want to use your favorite crusty AI agent? Now it's all possible ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents ...

Google and Salesforce are rolling out new AI capabilities aimed at streamlining financial advisory and client management workflows. Google is embedding its Gemini AI engine and other tools directly ...

Salesforce rolls out AI-powered workflows, contact center updates in Service Cloud Your email has been sent Salesforce on Thursday unveiled new AI-powered workflows and contact center updates in ...

Google and Salesforce have expanded their partnership to integrate AI agents across Google Workspace and Salesforce platforms, enabling end-to-end workflows with rich organizational context. The new ...

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Business dynamics have been severely shaken up by the introduction of generative artificial intelligence. With Salesforce Inc., businesses can customize their workflows and processes with AI, ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...